Concentrix Work From Home Jobs

Job Responsibilities : Consultant II, Human Factors

Salary : 28 per HOUR

Company : Concentrix

Location : Remote US

Job Title:

Consultant II Human Factors

Job Description

The Consultant II Human Factors is responsible for designing and creating specifications for conversational voice and messaging applications on assigned projects. This position will act as a consultant to user interface-related projects at times providing technical guidance and process expertise from a technical and/or business standpoint.

  • Use User-Centered Design methodology to design develop and maintain conversational VUI specifications in support of complex business processes
  • Use conversational standards and guidelines
  • Work with internal customers to analyze business needs and processes; assist with performing task and work flow analysis
  • Build relationships with internal customers such as project managers developers and product managers as well as external customers to help determine business requirements and user interface specifications (UIS)
  • Assist with usability testing and other empirical user performance activities
  • Produce conversational requirements and user interface specifications. Assist with production of documents for both technical and non-technical audiences including recommendation reports and UI reviews.


USA TX Work-at-Home

Language Requirements:

English (Required)

Time Type:

Full time

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