Job Track Description:

• Performs business support or technical work using data organizing and coordination skills.
• Performs tasks based on established procedures.
• Some areas require vocational training certifications licensures or equivalent experience.

General Profile

• Ability to perform analytical and operational processes.
• Entry-level position with limited requirements for license training and certifications.
• Applies experience and skills to complete assigned work.
• Works within established procedures and practices.
• Works with a close degree of supervision.

Functional Knowledge

• Has basic skills in a range of processes procedures and systems.

Business Expertise

• Understanding of how best teams integrate and work together to achieve company goals.
• Impacts a team by example through the quality service and information provided.
• Follows standardized procedures and practices.
• Receives close supervision and guidance.
• For consistency methods and tasks are described in detail.

Problem-Solving

• Ability to problem solves self-guided.
• Has the limited opportunity to exercise discretion.

Interpersonal Skills

• Exchanges information and ideas effectively.

• Receives processes and ensures document classification is completed and transmitted to clients.
• May require outbound correspondence from the client to be processed.
• Receives documents from both electronic and hard copy forms for processing.
• Sorts images documents files and archives by form type.
• Identifies documents and their purpose; creates a database of information.
• Classifies documents based on contract requirements.
• Captures information based on client requirements.
• Verifies data from automated data extraction tools.
• Ensures transmission of processed data to the appropriate next level.
• Performs other duties as assigned.
• Complies with all policies and standards.