Claims Specialist

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Job Responsibilities: Workers Compensation Claims Specialist

Salary: 53000 per YEAR

Company: Liberty Mutual Insurance

Location: Remote US

Educational requirements: Graduate

The Claims Specialist works within a Claims Team using the latest technology to manage an assigned caseload of routine to moderately complex claims from the investigation of the claim through resolution. This includes making decisions about liability/compensability evaluating losses and negotiating settlements. The role interacts with claimants policyholders appraisers attorneys and other third parties throughout the claim’s management process. The position offers training developed with an emphasis on enhancing skills needed to help provide exceptional service to our customers.


  • Manages an inventory of claims to evaluate compensability/liability.
  • Establishes action plan based on case facts best practices protocols regulatory issues and available resources.
  • Plans and conducts investigations of claims to confirm coverage and to determine liability compensability and damages.
  • Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements adjusting reserves as necessary during the processing of the claim and refers claims to the subrogation group or Special Investigations Unit as appropriate.
  • Assesses actual damages associated with claims and conducts negotiations within assigned authority limits to settle claims.
  • Performs other duties as assigned.
  • Proven interpersonal analytical and negotiation abilities are required.
  • Ability to provide information in a clear concise manner and ability to build effective relationships.
  • Bachelor`s degree
  • Licensing may be required in some states.
At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That’s why we provide an environment focused on openness inclusion trust and respect. Here you’ll discover our expansive range of roles and a workplace where we aim to help turn your passion into a rewarding profession.
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