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Call Center

PetSmart Work from Home Jobs | Work at Home Call Center Jobs

Job Responsibilities: Call Center Agent

Salary: $18 per Hour

Company: PetSmart

Location: Remote US

Job Description:-

If you enjoy helping people find the right information, services, and care for their pets, then you would be a great fit as a Services Reservation Agent. In our Service Reservations Center, you’ll find a casual call center atmosphere, a performance bonus program, immersive hands-on training, and flexible scheduling while you assist pet parents with their boarding accommodations and grooming appointments for their loved ones.

WHAT YOU’LL DO:-

While working in our Reservations Center, you’ll provide information about our PetSmart services including our Pets Hotel, Grooming Salon, and Pet Training. Additionally, you will:

  • Answer incoming phone calls from pet parents, assist with scheduling appointments, and answer all questions about our services.
  • Ensure that all additional service opportunities are presented to the pet parent in a confident manner including why the service would be beneficial to the pet’s experience.
  • Answer each call thoroughly, yet efficiently, ensuring all information is correctly obtained from the pet parents.
  • Demonstrate effective problem solving and customer relation skills.
  • Communicate information clearly and accurately to the pet parent through the appropriate written and verbal means.
  • Provide feedback to supervisors on processes and customer interactions as necessary.

YOUR SKILLS AND EXPERIENCE:-

We’ll provide training and information to make sure you’re comfortable in your new role, however, we’re looking for you to come to the table with the following skills and/or experience:

  • High school diploma or a combination of education and experience
  • Strong grammar and communication skills
  • Strong computer skills and the ability to use multiple systems at the same time, while answering calls
  • Demonstrated success in providing exceptional customer service on the phone and via email
  • Fluent English is required; English and Spanish would be beneficial
  • Perform at, or above, the company’s expectations including maintaining appropriate performance levels for Individual Talk Time, Quality, Sales percentage, etc.
  • Demonstrate regular attendance and adherence to the call center schedule

PetSmart Work from Home Jobs

Some rules are followed in good companies by good employees. About what you should know so that you may quickly adapt them, given below.

The company always wants you to be on time and you should be.

  • Take less leave from the office.
  • Focus on your work and try to learn more.
  • Speak from your work, not from your mouth.
  • Keep on trying to get new things from your seniors, regarding your profile.
  • Raise your point but only then when you are 100% sure about your point.
  • Never hurry because haste makes waste.
  • For earning some extra points than others. Just play out of your comfort zone.
  • Always respect your seniors.
  • Learn from mistakes made by you and others and do not try to repeat them.

PetSmart Work from Home Jobs

Some Common Interview Question You Could Be Asked

  • Tell me about yourself or describe yourself or give your introduction.
  • Why are you leaving your current company?
  • How will you take our company ahead from here with the help of your work?
  • Are you comfortable with our company’s working timing?
  • Why should we hire you for this position?
  • How much do you expect as a salary?

Work at Home Call Center Jobs

Answers should be given below.
Introduction:

  • My name is ‘NAME’,
  • I have done ‘QUALIFICATION’,
  • I am from ‘Location’,
  • Currently, I am working in ‘Company Name’ “Ignore if fresher”
  • My current position is ‘Position Name’ “Ignore if fresher”
  • I am working on ‘Project Name’ “Ignore if fresher”iWhy are you leaving your current company?

Work at Home Call Center Jobs

The main reason is salary. I am not getting much of what I deserve.
Environment: not as much as good for learning new things.
Seniors are not so supportive.
Amazon Looking to fill 250 Work-from-Home Jobs
:: Safety in the USA: If you live in America then you can say that you are one of those people in the world, which is the safest on this planet.

Educational Qualification:
Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment.

Kindly check the Official Notification for more qualification details. The notification Link Is Given Below.

Hiring Near Me

Document Required:
Required Documents for This recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.

Document – Qualifications certificate with mark sheets.
Passport size Photographs
Signature
How to apply:

  • All the eligible candidates can apply for This Job as mentioned below
  • Read the official notification carefully From the Official Website.
  • Read the Notification Carefully Before applying.
  • Fill out The Application Form (The link Is Given Below)
  • Attach the Required Document and Passport Size Photo with your Signature.
  • Then Submit. Done.

Apply Now

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