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Sitel

Sitel  Work from Home Jobs | Customer Service Agent  Jobs | Hiring Now Jobs

Job Responsibilities: Chat Customer Service Agent

Salary: $15 an hour

Company: Sitel

Location: Remote US

Job Description:-

At Sitel Group® we deliver leading CX solutions to global insurance clients that offer their consumers an array of products including life, property and casualty, long-term care, retirement planning, investments, roadside assistance, and warranty one of the largest global providers of customer experience (CX) products, we invest in YOU by covering the cost of your insurance license, so that you can provide support to customers of some of the world’s most well-known insurance brands.

At Sitel, our talent is our strategic differentiator. By bringing a diversity of perspectives through our people and ideas, we create an environment of support and learning where all of our differences are valued. Sitel is proud to be an Equal Opportunity Workplace

Required qualifications, skills, and experience :

  • Must have a Highschool Diploma (or GED)
  • Ability to use a dual-monitor PC with several tools and systems for an extended period of time
  • Comfortable supporting customers and interacting with peers in a technology-driven environment
  • Availability to work a full-time schedule (includes variable shifts such as morning, nights, weekends, and applicable holidays)

Nice to have:-

  • Experience supporting customers through chat, email, and phone communications
  • Previous contact center experience
  • History with payment processing systems and financial services

Job Summary:-

  • Drive customer support through digital communication – chat & email – using various channels and tools
  • Respond to customer inquiries with a focus on providing a solution to the specific issue
  • Help customers understand the services offered and discover which features will benefit their needs
  • Troubleshoot access to online services through password resets
  • Meet or exceed performance expectations in regard to customer satisfaction and other related metrics / KPIs

Sitel  Work from Home Jobs

Some rules are followed in good companies by good employees. About what you should know so that you may quickly adapt them, given below.

The company always wants you to be on time and you should be.

  • Take less leave from the office.
  • Focus on your work and try to learn more.
  • Speak from your work, not from your mouth.
  • Keep trying to get new things from your seniors, regarding your profile.
  • Raise your point but only then when you are 100% sure about your point.
  • Never hurry because haste makes waste.
  • For earning some extra points than others. Just play out of your comfort zone.
  • Always respect your seniors.
  • Learn from mistakes made by you and others and do not try to repeat them.

Sitel  Work from Home Jobs

Some Common Interview Question You Could Be Asked

  • Tell me about yourself or describe yourself or give your introduction.
  • Why are you leaving your current company?
  • How will you take our company ahead from here with the help of your work?
  • Are you comfortable with our company’s working timing?
  • Why should we hire you for this position?
  • How much do you expect as a salary?

Customer Service Agent  Jobs

Answers should be given below.
Introduction:

  • My name is ‘NAME’,
  • I have done ‘QUALIFICATION’,
  • I am from ‘Location’,
  • Currently, I am working in ‘Company Name’ “Ignore if fresher”
  • My current position is ‘Position Name’ “Ignore if fresher”
  • I am working on ‘Project Name’ “Ignore if fresher”iWhy are you leaving your current company?

Customer Service Agent  Jobs

The main reason is salary. I am not getting much of what I deserve.
Environment: not as much as good for learning new things.
Seniors are not so supportive.
Amazon Looking to fill 250 Work-from-Home Jobs
:: Safety in the USA: If you live in America then you can say that you are one of those people in the world, which is the safest on this planet.

Educational Qualification:
Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment.

Kindly check the Official Notification for more qualification details. The notification Link Is Given Below.

Hiring Now Jobs

Document Required:
Required Documents for This recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.

Document – Qualifications certificate with mark sheets.
Passport size Photographs
Signature
How to apply:

  • All the eligible candidates can apply for This Job as mentioned below
  • Read the official notification carefully From the Official Website.
  • Read the Notification Carefully Before using.
  • Fill out The Application Form (The link Is Given Below)
  • Attach the Required Document and Passport Size Photo with your Signature.
  • Then Submit. Done.

Apply Now

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