Job Responsibilities: Healthcare Customer Service Representative
Salary: $21 an hour
Company: Teleperformance
Location: Remote US
Job Description:-
Teleperformance is a strategic partner to the world’s leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.
Your Responsibilities:-
Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.
- Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
- Calmly attempt to resolve and de-escalate any issues
- Escalate interactions when necessary and appropriate
- Respond to requests for assistance and/or possibly process payments
- Track all call-related information for auditing and reporting purposes
- Provide feedback on call issues
- Upsell if required
Qualifications:-
- High School Diploma or equivalent
- 18 years of age or older
- 6 months of customer service experience minimum
- Typing 25 WPM
- Be proficient in PC operation and navigation
- Able to work independently
- Have excellent communications skills, both oral and written
- Ability to work in a constantly changing and fast-paced environment
- Ability to stay composed and objective
- Strong listening skills
Teleperformance Work from Home Jobs
Some rules are followed in good companies by good employees. About what you should know so that you may quickly adapt them, given below.
The company always wants you to be on time and you should be.
- Take less leave from the office.
- Focus on your work and try to learn more.
- Speak from your work, not from your mouth.
- Keep trying to get new things from your seniors, regarding your profile.
- Raise your point but only then when you are 100% sure about your point.
- Never hurry because haste makes waste.
- For earning some extra points than others. Just play out of your comfort zone.
- Always respect your seniors.
- Learn from mistakes made by you and others and do not try to repeat them.
Teleperformance Work from Home Jobs
Some Common Interview Question You Could Be Asked
- Tell me about yourself or describe yourself or give your introduction.
- Why are you leaving your current company?
- How will you take our company ahead from here with the help of your work?
- Are you comfortable with our company’s working timing?
- Why should we hire you for this position?
- How much do you expect as a salary?
Customer Service Representative Jobs
Answers should be given below.
Introduction:
- My name is ‘NAME’,
- I have done ‘QUALIFICATION’,
- I am from ‘Location’,
- Currently, I am working in ‘Company Name’ “Ignore if fresher”
- My current position is ‘Position Name’ “Ignore if fresher”
- I am working on ‘Project Name’ “Ignore if fresher”iWhy are you leaving your current company?
Customer Service Representative Jobs
The main reason is salary. I am not getting much of what I deserve.
Environment: not as much as good for learning new things.
Seniors are not so supportive.
Amazon Looking to fill 250 Work-from-Home Jobs
:: Safety in the USA: If you live in America then you can say that you are one of those people in the world, which is the safest on this planet.
Educational Qualification:
Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment.
Kindly check the Official Notification for more qualification details. The notification Link Is Given Below.
Apply for Remote Jobs
Document Required:
Required Documents for This recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.
Document – Qualifications certificate with mark sheets.
Passport size Photographs
Signature
How to apply:
- All the eligible candidates can apply for This Job as mentioned below
- Read the official notification carefully From the Official Website.
- Read the Notification Carefully Before using.
- Fill out The Application Form (The link Is Given Below)
- Attach the Required Document and Passport Size Photo with your Signature.
- Then Submit. Done.